Online
Structured role assignments, lessons and workflows where configured.
Explore online learningRole-based methodology
These are PIH methodology frameworks. They help distinguish different responsibilities and are not statutory language.
PIH methodology — not statutory language
Scenario-based learning
Scenarios can make a role boundary easier to understand when they are designed safely and without unnecessary real complaint detail.
Illustrative and anonymised rather than drawn from identifiable complaints.
Role-specific, non-sensational and focused on the decision boundary.
Clear that an allegation, complaint, evidence and finding are different stages.
Designed to improve decision quality, not to invite disclosure in the training room.
Learning and delivery system
Online learning, facilitated workshops and a scoped combination each serve different delivery and practice needs.
Structured role assignments, lessons and workflows where configured.
Explore online learningGuided discussion and applied response practice for roles that need it.
Explore workshopsA combination may suit organisations needing both scale and role-specific practice.
Discuss a programmeQuality, records and safeguards
A training programme should make clear what is law, what is PIH methodology and what record a configured learning workflow can actually produce.
Legal accuracy and clear labelling of PIH methodology.
Confidentiality, privacy and survivor-sensitive scenario safeguards.
Role boundaries for employees, managers and the Internal Committee.
Completion and assessment records where configured.
Certificate records limited to the outcome they represent, not organisational compliance.